When you upgrade your registration to a Refundable Registration (previously Refund Protect) you can receive a 100% refund if you cannot attend and can evidence one of the many reasons in the Terms and Conditions, which you accept when you select a Refundable Registration.

To apply for a refund please visit https://form.refundable.me/forms/refund.


Make sure that you have your order number handy. You can find it in your order confirmation. Runners who placed the order can also find this number in their receipt and within orders in the user's account.

Some scenarios which are covered but not limited to: 

  • Accident, Injury

  • Pre-existing Medical Condition

  • Adverse Weather

  • Scheduled Airline Failure

  • Private Vehicle Failure

  • Pregnancy Related Conditions

  • Armed Forces & emergency Recall

  • Jury Services

  • And many more. 

Your Refundable Registration cover does not extend to the next year's edition in case you decide to defer or if your registration is deferred automatically by the organiser.

In case you did not purchase the Refund Protect service please check our Refund Policy.

Did this answer your question?