The Refundable Booking terms cover some scenarios associated to COVID-19:
You, or someone within your Immediate Household, become infected with Covid-19 within the 7 days immediately prior to Attending Your Booking, meaning you have to isolate or shield; supported by evidence of a positive PCR test result, carried out at an authorized laboratory and carrying a QR or bar code that can be verified.
Someone within your Immediate Household, becomes infected with Covid-19, meaning you have to isolate or shield according to the law of the appropriate national government, supported by evidence of positive PCR test or government communication of isolation.
The hospitalization, or death, of Your Immediate Family Member due to Covid-19, within the 14 days immediately prior to Attending Your Booking; supported by a medical / death certificate.
A significant change in Your pre-existing medical condition in the 7 days immediately prior to Attending Your Booking results in a Doctor recommending you do not Attend due to the risk of exposure to Covid-19.
What is NOT covered:
Government travel bans related to COVID-19.
Travel restrictions related to COVID-19 (e.g. obligatory quarantine).
Flight cancellation related to COVID-19.
Event cancellation or postponement, even if not caused by COVID-19.
For more information about what is covered by the Refundable Booking add-on, please visit https://www.refundable.me/extended/en/.