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Runner Support
Runner Support
How to use World's Marathons as a runner.
12 articles in this collection
Written by
Voytek
and
Dev Team
Virtual Runs - How does it work?
Will help you understanding how our Virtual Runs work
Written by
Dev Team
Updated over a week ago
Submit your Virtual Run result
Learn how to submit your Virtual Run result in your World's Marathons account.
Written by
Dev Team
Updated over a week ago
Information for runners related to COVID-19 outbreak
Crucial information for runners who signed up for events that have been cancelled or postponed due to the COVID-19 pandemic.
Written by
Voytek
Updated over a week ago
Registering at World's Marathons guarantees official registration?
Read this article if you are in doubt whether your registration is official.
Written by
Voytek
Updated over a week ago
Why is my name not on the start list?
Learn why the official start list may not be up to date
Written by
Voytek
Updated over a week ago
Refund - 24h Cancellation Policy
This article will help you refund your order within 24h of registration
Written by
Dev Team
Updated over a week ago
Refund Protect claim
How to claim your Refund Protect upgrade if you can not participate in a race
Written by
Voytek
Updated over a week ago
I was told I am not registered
What it means and what to do if you are told that you are not registered
Written by
Voytek
Updated over a week ago
Visa and invitations
Learn what to do if you need a visa to travel to a race
Written by
Voytek
Updated over a week ago
Elite athletes
Information for elite level athletes searching for their next race
Written by
Voytek
Updated over a week ago
Refunds for Multibanco clients
Learn about the refund procedure for payments made via Multibanco
Written by
Voytek
Updated over a week ago
Affiliate program
Promote your favourite race and earn credits with our affiliate program
Written by
Voytek
Updated over a week ago